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Finder and one folder not showing

New member | Level 2
New member | Level 2

Hi,

 

I have an issue with one shared subfolder not showing in finder but seen in the desktop app and online. I have restarted finder. I have removed dropbox via activity finder and restarted.  I have reinstalled dropbox. All from other article suggestions. I have the lastest dropbox. I am using the lastest Catalina. There are no sync issues showing just this one subfolder not showing in finder. Any idea what else I can try?

 

Thanks in advance. 

1 Accepted Solution

Accepted Solutions
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Re: Finder and one folder not showing

Dropboxer
Dropboxer

Hi @Rish; welcome to the Community and happy Monday!

 

Can you please let me know if your app is showing that it's 'Up to date' or syncing within your menu bar

 

If it's up to date and still not showing the folder in question, you could try renaming it to see if this improves matters. 

 

In any case, please keep me posted! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

3 Replies 3
Highlighted

Re: Finder and one folder not showing

Dropboxer
Dropboxer

Hi @Rish; welcome to the Community and happy Monday!

 

Can you please let me know if your app is showing that it's 'Up to date' or syncing within your menu bar

 

If it's up to date and still not showing the folder in question, you could try renaming it to see if this improves matters. 

 

In any case, please keep me posted! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: Finder and one folder not showing

New member | Level 2
New member | Level 2

It shows up to date. Renamed and the folder has appeared! Thank you.😁

Highlighted

Re: Finder and one folder not showing

Dropboxer
Dropboxer

Glad to hear it's sorted now @Rish; thanks for keeping me in the loop too!

 

Have an awesome week ahead and see you around the Community! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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