cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

HELP! Documents folder error message "Location is Unavailable" after installing Dropbox

HELP! Documents folder error message "Location is Unavailable" after installing Dropbox

New member | Level 2

I have been using Dropbox on the web and just installed it on my PC.  I did not intend to sync my entire Documents folder, but it never gave me an opportunity to select subfolders to sync within the Documents folder., and just started syncing. My documents folder contains a main subfolder, with many other folders and many files files within it (probably 3TB).  Dropbox is now syncing/uploading my docments folder with many days to go.   When I try to view that folder (so I can work), I get an error message that says "Location is not available" and I cannot see or access the hundreds of files in that folder.  How do I fix this and recover/gain access to my files?  I am concerned they are lost or that it will be several days before I can access them.

1 Accepted Solution

Accepted Solutions

Re: HELP! Documents folder error message "Location is Unavailable" after installing Dropbo

New member | Level 2

SOLVE:anguished face: My files came back, it was just the "quick links" that were broken.  It appears that subfolder was moved somehow.

View solution in original post

1 Reply 1

Re: HELP! Documents folder error message "Location is Unavailable" after installing Dropbo

New member | Level 2

SOLVE:anguished face: My files came back, it was just the "quick links" that were broken.  It appears that subfolder was moved somehow.

View solution in original post

Polls
Are you starting new work habits this year?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?