cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Back again with another edition of 'How we use Dropbox', so find out how Emma uses to-do lists to get it all done here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Sharing folders

I have a question about shared folders. Help please!

Rynelle2209
New member | Level 2

Hi, I am just wondering if someone can tell me how I can tell if the audio folders that I have shared with individual clients  have been opened or not?

1 Accepted Solution

Accepted Solutions

Re: Sharing folders

Ed
Dropboxer
To add to Rich, Alexis and Mark's great points - if you are a Business user on early access, you can see who has viewed a file.

This is a brand new feature available to Business users as stated:
https://www.dropboxforum.com/t5/Announcements/Viewer-info-on-shared-files/m-p/204472#M46



Ed G
Community Manager @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

6 Replies 6

Re: Sharing folders

Rich
Super User II
There's no way to determine that.

Re: Sharing folders

Alexis G.1
Super User

@Rynelle2209 wrote:

Hi, I am just wondering if someone can tell me how I can tell if the audio folders that I have shared with individual clients  have been opened or not?


There is no tracking tool here so there is no way to know if your client opened the file. One thing you can do is share the audio file inside a zip with a password instead of the flat audio file.

 

When your client try to open the file, they will see a password is required. Then, they will ask you and you will share the password. In this way, you know they are trying to open the file.

 

If they never ask you for the password, then you know they never try to open the file.

Re: Sharing folders

Rynelle1970
Explorer | Level 3

That is so annoying, They change the way things work and stuff them up instead of making them better. It uesed to tell me that clients had or hadn't opened the file. now im not sure when to close them off.Grrrr

Re: Sharing folders

Rich
Super User II
Dropbox has never notified the owner of a share if a file has been opened. At most, it would indicate if someone had accepted a share invitation or not, but it has never been able to determine if someone actually opened the files within that share.

Now, invitations no longer need to be accepted. When you invite someone to a folder, they immediately have access. They just need to add the folder. And since someone can add and remove and re-add a shared folder at will, the idea of accepting an invitation no longer applies.

Re: Sharing folders

Ed
Dropboxer
To add to Rich, Alexis and Mark's great points - if you are a Business user on early access, you can see who has viewed a file.

This is a brand new feature available to Business users as stated:
https://www.dropboxforum.com/t5/Announcements/Viewer-info-on-shared-files/m-p/204472#M46



Ed G
Community Manager @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

Re: Sharing folders

Alexis G.1
Super User

@Ed wrote:
To add to Rich, Alexis and Mark's great points - if you are a Business user on early access, you can see who has viewed a file.

This is a brand new feature available to Business users as stated:
https://www.dropboxforum.com/t5/Announcements/Viewer-info-on-shared-files/m-p/204472#M46

Ed. That's a great feature for sure!

Poll
We love to learn from the educators who use Dropbox. Whether you teach kids, teens, adults or a combination of all three, we want to know what apps and integrations you use with Dropbox to help with teaching. Which of the ones below is your favorite, or most used tool?
Need more support?