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Status stuck on "Downloading 3 files (1 KB/Sec, 1 Sec) - Dropbox 90.4.307

meetloaf13 New member | Level 2
New member | Level 2

I'm not sure what to do.  My Dropbox stopped syncing files in the last day or two.  I noticed it yesterday when linking a few files to a friend.  Dropbox showed the file as synced, and I shared the link with him, but it never uploaded.

I really have no idea what to do.  I've tried fixing perms, fixing hard links, letting it sit overnight, rebooting my computer, selective sync has all boxes checked.

I haven't changed my firewall settings or AV or anything like that that I know of.

When I hover over the icon I get:

Dropbox 90.4.307

Indexing 8 Files...

Uploading 1 File...

Downloading 3 files (1 KB/Sec, 1 Sec)

 

Any ideas here?  I couldn't find anything online or here that has helped.

Thanks

 

 

1 Accepted Solution

Accepted Solutions

Re: Status stuck on "Downloading 3 files (1 KB/Sec, 1 Sec) - Dropbox 90.4.307

Dropboxer
Dropboxer

Hi @meetloaf13, thanks for posting today!

Could you try checking the Dropbox folder on your machine and see if you can navigate to the file that is trying to upload by following the blue syncing icons

If you locate the file, could you try moving it out of the Dropbox folder and then back in again to see if this helps?

Let me know how it goes!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
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Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

3 Replies 3

Re: Status stuck on "Downloading 3 files (1 KB/Sec, 1 Sec) - Dropbox 90.4.307

Dropboxer
Dropboxer

Hi @meetloaf13, thanks for posting today!

Could you try checking the Dropbox folder on your machine and see if you can navigate to the file that is trying to upload by following the blue syncing icons

If you locate the file, could you try moving it out of the Dropbox folder and then back in again to see if this helps?

Let me know how it goes!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

Re: Status stuck on "Downloading 3 files (1 KB/Sec, 1 Sec) - Dropbox 90.4.307

meetloaf13 New member | Level 2
New member | Level 2

Magic.  Thanks for the really difficult solution

Re: Status stuck on "Downloading 3 files (1 KB/Sec, 1 Sec) - Dropbox 90.4.307

Dropboxer
Dropboxer

Glad to hear it resolved the issue, @meetloaf13!

Enjoy the rest of your week. 


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

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