System Error with Epson Connect (2021)

['- -.4]

When I attempt to connect my Epson Connect to Dropbox, I am getting a System Error message. It first started becase it said my Dropbox connection expired. When I tried to reconnect, it allowed me to enter username/password with Dropbox, 2-factor ID, and then had an error. I then tried just Adding a new Dropbox, and it allowed me to login to Dropbox and then I got the error. I also tried Deleting the current Dropbox and adding, and I still got an error. I also tried removing the 2-factor authentication on my Dropbox and tried a day later. Same error. The error is:

System Error

System error is occured in this system.

The URL is https://www.epsonconnect.com/cloud/Auth/completed?state=3dc1290ea6484f86a15a9758b2ac02a6&code=Ljy5Ea...

[Rich]

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@'- -.4 wrote:

When I attempt to connect my Epson Connect to Dropbox, I am getting a System Error message.

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You'll need to contact Epson. It's Epson that created the software which is trying to connect to Dropbox, so only they will be able to support it. Perhaps something changed in the Dropbox API, which would require Epson to update their app (just an assumption).

[KSM7028]

Dropbox Support can your Alert this to both Dropbox and Epson Developers for assistance too?

[alifenorm]

Same Problem.
Tried also to cleare the connection deleting the app and the service from epson cloud services, and create it anew, but to no avail.

It happened between the 31st of january and the 4th of february.

[RoelS]

same over here 😞

[janne_aa]

Exactly the same problem here as well. Let's see if Epson has any answer for this...

['- -.4]

Thanks everyone for confirming. How do we let Epson know, other than calling their technical support?

[janne_aa]

I talked with Epson support, and sent screenshots of the issue to them. This is now escalated at Epson, let's see if they reply "within 2 working days"...

[Lusil]

Hey everyone, thanks for checking in with us about this. 

If you've already tried reconnecting the third party app, have you by any chance reached out to their support team?

Keep us posted!

[isaironside]

I am having the same issue. Tried deleting Dropxbox from Epson and Epson Connect from Dropbox, but it didn't work.