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Add the option to turn auto-conversion from HEIC to JPG off

Add the option to turn auto-conversion from HEIC to JPG off

Nohugs
New member | Level 2

I want to have a choice to convert from HEIC to JPG or not. Because dropbox auto-convert, and after that files become much larger in size and take much more space.

Latest Update
Walter
Dropbox Staff
This idea has been closed due to inactivity. 
 
Thank you for your suggestion, and if you have another idea to share, please do! 
Status changed to: Closed
3 Comments
Jay
Dropbox Staff

Hi @Nohugs, are you using the camera upload feature on a mobile or desktop device?

 

Are you using an Android or iOS device?

 

Any other info or screenshots would be helpful!

Jay
Dropbox Staff

Hi @Nohugs, have you enabled the setting to prevent conversion of photos to JPG when using camera upload via these steps?

 

This will help me to assist further!

Status changed to: New
Walter
Dropbox Staff
This idea has been closed due to inactivity. 
 
Thank you for your suggestion, and if you have another idea to share, please do! 
Status changed to: Closed
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0 votes received Status: Closed