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Can we have a Dropbox Family plan?

Can we have a Dropbox Family plan?

Helpful | Level 6

Hi Dropbox,

I currently have a Dropbox Pro account that we share with the family of 4. I would like to have a separate account per family member, but I am not willing to pay for four Dropbox Pro accounts. I think there is a market for a Dropbox Family plan. My thinking is that the total space for the family is 1 TB, the size of a Pro account. You could charge a reasonable amount per additional family member. I envision that you limit the number of family members such that this will not compete with your Dropbox Business offering.

Kind Regards.

108 Comments
New member | Level 2
New member | Level 2

I guess there is no reason for people looking for a family solution to backing up data to stay with Dropbox. Business is way to expensive, and Plus can't be shared. For me waiting years for a family plan hasnt paid off. I'll be moving to some other cloud storage provider. I like dropbox, but for me and my two kids there is just no reasonable plan in the business model of Dropbox. Goodbye, D.

New member | Level 2
New member | Level 2

It is a shame that after 5 years of requests, this is not implemented yet. I recently moved all my stuff to google drive because they have a plan of 2TB that I can share with my family. Dropbox that works way superior does not offer this option. It's a shame. I am considering taking all my data out and very likely closing the account since I am not using it very much. 

New member | Level 2
New member | Level 2

It's inexcusable that this doesn't exist. Even spotify has a family plan and "sharing" isn't a thing. If this is not fixed this year I'll leave Dropbox for Drive. 

Explorer | Level 3

Come on Dropbox, address this issue!

Explorer | Level 4

This is really the kind of things that make me... "sad" about Dropbox.

OneDrive has Family Plan. iCloud has family plan. Google Drive is "free"... Dropbox it's not "expensive" by itself, but if you look at the competition... it's the most expensive of all.


Why Dropbox does not have families implemented? No idea (please note that other services realized long ago their services for families sells a lot more ... Netflix? Spotify?... and so on...)


Technically speaking, as a sync solution Dropbox is superior by far to the competitors (I've runned several tests over the last 5 years ). But commercially speaking, I'm sorry to say that the team is just poor and lacking of future vision.


I'm tech freak, but I'm the only in my circle of friends/family that uses Dropbox - at a certain point we started to use Dropbox at the company but replaced it by OneDrive some years after.

 

What I see is that a lot of people (in my circle and knowledge of companies) is using:

  • OneDrive, because of its awesome Office 365 FAMILY package with 1TB space on OneDrive / 60min on Skype / complete office suite... for each of up to 6 users at a fraction of what Dropbox pro costs per year...
    • Office 365 for work is just a wonderful all-in-one product and I'll leave it out of the scope.
  • Google Drive... because it stores an unlimited amount pictures in an actually very good quality and for FREE (also note that a lot of students have school accounts which are unlimited).
  • iCloud... which on its free version comes with more space than Dropbox... and family plan gets glued nicely with Apple ecosystem.

I love Dropbox since it's an "old king" and works awesome at sync... it even has a client for Linux () but this is the kind of things that really keep me on the edge and I'm always tempted by competitors (which actually I use each one of them for a variety of reasons).

 

Please, Dropbox, don't do the same mistake as Blockbuster did... EVOLVE. I'm sure you can be the indisputable king if you hear your community.

 

Also and as a final note, anybody looking for Family plans I always recommend to look for Microsoft 365 offers, you'll have a lot for your money.

New member | Level 2
New member | Level 2

Hi,

I can only support the comments above that Dropbox needs to secure a family version.

 

I have been a dropbox customer since the start but now when the children grows up I want a solution where we can share and manage information as a family without paying to much compared to competition and 480 a year is to much. Will evaluate other solution and if I find a competitor that has decided to meet my needs then I belive Dropbox has lost a customer and do remember. Customer very seldom comes back once you've lost them.

//KPO

Helpful | Level 6

I'm sorry that Dropbox is not willing to look into this idea of mine. I am currently paying $16.58 per month for professional. I have decided to look at alternatives like pCloud and sync.com. If one of these gets the job done, I will be leaving dropbox after many many years.

Explorer | Level 3

Shared quotas is such an easy thing to resolve. Not going to lie, it feels greedy to me. The simple solution is the quota only counts againts the shared party if they're on the free. That's the justification right? Free users would abuse sharing by creating a bunch of accounts?

 

If we're paying for double the storage for 2 users, we're essentially paying double when the shared folders count against both accounts.

 

I have been waiting for this to get resolved for years and am beyond frustrated. It is the only reason why I haven't upgraded me and my wife. I don't like using Google and MS, but I'm not going to pay double for the benefits of a single account.

Explorer | Level 3

I've been a loyal Dropbox's user since the very begining, when Dropbox promoted their services with referral reward like more cloud space, and paying Dropbox for both my personal and business use (kind of BYOD scenairo).

Now, in 2020, I'm starting to considering other cloud storage solutions becasue they are also reliable, and with reasonable plan for family. I think this is much more desired during covid-19 pandemic because most of people work from home. And, I belive this is also why MS and G continue promoting their services for both scenarios.

MS is considerably cheaper now by combining with O365 that are necessary to office use. However, I personally prefer G becaues they have better performance as well as better support for mobile phones.

Helpful | Level 6

@Leo Yes, I started the same. I have been very happy with Dropbox for many years. In recent years I have found that Dropbox has become expensive, even though it was worth it's money for many years. 

I have access to 1 TB of OneDrive space, and am not using it. In my view the OneDrive software is not good enough. I am very happy to pay for Dropbox, when compared to OneDrive. Google may be a good option, but I haven't looked into it.

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210 votes received Status: Accepted