Because they don't want to bother with users who pay less than 10 dollars a month. It's a legitimate business decision. I dislike that business model too but they decided they wanted to focus mainly on companies.
If you see their media posts and news, they're all about teams and companies. Personal users are category least cared for.
For me it means that I don't have many people who are willing to cooperate via Dropbox. They're all using services that cost less or services that offer more space for free.
I'm personaly using it because of three things:
3TB of space (they better increase this next year)
Dropbox transfer
Smart sync (which is unavailable on Google Drive personal and Onedrive for Win7)
I suggest Dropbox should provide us with some lightweight plans, suchs as 100GB for $5/month. I think this makes more sense to Dropbox.
I use Dropbox to keep files sync on iPad and PC, both installed with SSD, and has a smaller storage space. Dropbox keeps a copy of file on every device, and SSDs are usually too expensive to do so. Therefore I only need like 200GB or lower, 1TB or 2TB is too much.
Paying $10 is not a very big deal, but paying for storage space I will never use prevents me for paying.
I totally agree, Dropbox needs a lightweight plan. I was a happy Dropbox customer, but after the last price increase i canceld my account. 10 EUR / Month is too much for the usage i have. i only need 100GB, not 2.000 GB!
now i am using Google Drive for only 2 EUR/ month with 100GB storage.
Dropbox pricing is 5times or. 5.000% ! higher for me. Where is your competitive offer?
Again I agree with the mojority. PLEASE dropbox can we have a smaller option!
You could compete with Google Drive, One Drive and anyone else. Your UI is better, you don't convert the files to some funny format (google docs) and it just works!
2TB is too much for the majority. I'd like something like 50GB but you could do a plan about £20-£25 for 500GB and compete happily with Google. This would be a reasonable price point.
I am also looking for some form of cold storage, but AWS and Google Cloud are far too complicated. I just want to drop files into a folder in a drive. Leave them there and could live with some kind of AWS glacier timescales. Write Once Read Many could also be good. If you put some cold storage option along side, I'd go for it!
Another suggestion. I help manage a charity but we have had to move to Google Drive from Dropbox due to GDPR and the cost. If we could have a cheeper and smaller plan, we could look at comming back. We are struggling to use Google and everyone found Dropbox better. You need to enable the data useage to be billed to the Charity. So that everyone's personal accounts don't get wiped out by the files. We only need about 10GB at most - maybe 5GB!
Over half a year has passed from my last comment on June, just feel completely hopeless. And yes after being customer for many years now I just cancelled subscription already. Now starting to move on Google Drive from this year and so on. Their price (at the same storage size) are the same with Dropbox but what they have is smaller plan. I can afford a Dropbox plan but I wouldn't do since I used only 10% of 2TB so why pay for 2TB? Bye Dropbox.