The essential fallacy "People downgrade so we lose money"
No, you lose money on people who never upgrade or move to competitors.
Right now I'm a free user. I'm prefectly satisfied with the amount of space I have, but I just had to unlink... 14 devices, because I wanted to link a new one and it seems Dropbox not only linked up my old netbook 7 times, my PC 3 times, and a couple old phones, I had to unlink my work PC too. A pity. I'd gladly pay for what I currently use is worth, and expand it as I need. But if my choice for my ability to send my files to my private account from work is between either 119,90 Euro/year or leaving Dropbox in favor of a much cheaper competitor, then sorry, Dropbox!
You're asking too high a price for way oversized service for my needs; the gap between "free" and "paid" is too big. It's like I once decided I'm willing to stop using a bicycle and start paying for fuel for a car, your only offer is semi-trucks.
Seems like there is interest in paying Dropbox actual money if they had more offerings and many people don't want to pay for the 2TB plans they don't need. Unclear why they don't just roll out an intermediate plan or two and give people choices? Must be an economic advantage to this strategy...
I have been receiving comments on this thread for almost 6 years now, since Dropbox changed their offerings. It is obvious that Dropbox likes their pricing structure which allows larger companies that know what they are going access to the Dropbox services without Dropbox having to deal with customer service for unknowledgable customers. Give up people, Dropbox is not going to change, they are raking in the money without having to spend much. Having to offer smaller plans would increase their overhead more than they want to deal with. Dropbox is not for the household user or even small business user but its prices are specifically designed for larger businesses and it is done on purpose. Goodbye Dropbox, I knew you when.
I have been watching this thread for a long time. I use Google because the rest is just junk. I like DB and I use Office daily. I've having to pay Google £79,99 a year because I am using 214GB of space - and the tier below is 200GB
If DB had a plan for me I would move - as it is I am just going to have to get a second gmail account so I can use the free 15GB. I don't feel bad with Google after all they are the internet but I wouldn't do that with DB.
There are free versions out there by other companies - but I don't trust anything that is free ( just me, and I would only use 15GB free as I pay Google already)
But I will keep on watching this thread as you never know.
This will probably not gain any traction as a lot of people want more options for packages but nothing is happening. I had the 1TB package back in 2018 that cost $109CAD annually then was forced to upgrade to 2TB for $155.88. Not exactly fair to be honest when I've never used more than 1TB and do not plan on using it. With the economy the way it is, it would be nice if there were more options out there for everyone needing to squeeze pennies these days. Will start looking for alternatives. I love dropbox but being forced to spend more money for no reason is not a great way of retaining customers.