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Can we have different plans / price points / data combinations / plan sizes?

Can we have different plans / price points / data combinations / plan sizes?

Michel L.
New member | Level 2

Hi, I find limited in the choices of subscription plans. Basic/free and Pro/110$

I'd gladly pay something like 25$ a year for 50GB and a 2 users family plan.

Considering iCloud have a 12$ plan for 20 GB and 48$ for 200GB, that seems reasonable..

1,095 Comments
Kenneth_l
Collaborator | Level 8

George, feel free to waste someone else's time with your definition of an argument. Especially as far as online forums are concerned. This won't turn into a flame war. Foolish me for assuming you would know what I was talking about. That is what I meant. It's not gonna happen.

If you want to ignore the blatantly obvious, that Google and Microsoft and Dropbox already tried those lower priced plans and now they don't offer them, then I honestly can't help you with reasoning about anything. You're way beyond my help.

The great news is that you don't want or need my help with reasoning about anything. You're free to have your opinions about anything and act on it. That's good. Way to go. Have at it.

Doesn't hurt me one bit. In fact, I find your reaction extremely funny.

Because once you go over your 100 MB Google Drive for $2 a month the only option left is to upgrade to their 1 TB plan for $10 a month. Exactly the same storage amount and price as Dropbox and Microsoft.

Which was just one of my points. 

Matt B.65
New member | Level 2

I'm pretty confused as to why some people don't get the point here.

I've had 2 years with 50GB for free. Great thanks very much DB.

It's now running out so I have a choice, I can start paying for my DB account, which I am happy to do, if it's at the right price point and for what I need, or go somewhere else.

Obviously I would rather just continue to use DB as it will be easier and I'm happy with the service, why I can't just pay SOME money for a service I've had for 2 years for free still confuses me.

DB have deployed a loss leader and then not picked up on the lead.

 

Xiaowei J.
New member | Level 2

We both have a point here, gentlemen. It is just a business model. Either we (the customers) adapt to the environment (the "cloud business" ) or the environment changes a bit to satisfies our needs. But at the end of the day, if the model is not sustainable. Everyone suffers. But I have no idea about today's business environment. Is it "the right profit" model or is it a "the more the better" model. It is up to the management team and the stakeholders.

Robert S.
Super User alumni

I'm pretty confused as to why some people don't get the point here.

I quite agree, commenters who've actually bothered to read the thread should by now be able to grasp the basic point that small loss making price plans aren't economically viable. Dropbox trialled tiered price plans and found they were a great way to lose money.

Matt B.65
New member | Level 2

Your input to this thread has been nothing but hostile and over opinionated.

I read the thread, point still stands and I'm not getting involved in your trolling.

Robert S.
Super User alumni

Matt, ad hominem is all very clever, perhaps instead you could tell us where the rule is which states Dropbox must accede to whatever demands are laid at their door, for example unsustainable price plans, which are detrimental to their business.

Kenneth_l
Collaborator | Level 8

Matt, if you think Robert’s input “has been nothing but hostile and over opinionated” and he is “trolling”, consider yourself wholly unprepared for what I have to tell you lol. Actually, though, what I'm about to say is common sense.

Most online services offer monthly subscription plans with a free trial for a limited time. That limited time ranges from a few days to much longer.

After that limited time passes you can subscribe to whatever plans they have available. But they’re not going to invent a special price just for you out of the hundreds of millions of customers they have. That’s insane.

Matt, George, Xiaowei, and Derek, let’s bring up companies that offer online movie streaming. They have set prices too. Let’s talk about them.

Netflix has a movie streaming service for $7.99 a month. They offer a 30 day free trial. Do you see a monthly streaming plan for under $7.99? Nope.

HBONow is a movie streaming service for $14.99 a month. They offer a 30 day free trial. Do you see a monthly streaming plan for under $14.99? Nope.

They don’t care whether you watch ten movies a day or not a single movie all month. No matter what, you pay exactly the same a month for their service that everyone else does. Regardless of how much you use it.

So no matter how much you and the others whine and complain about it, Netflix and HBONow don’t offer a $3 a month streaming plan. That’s never going to happen. They can’t stay in business by offering such a low price.

If you want to subscribe to Netflix or HBONow, fine, pay their subscription price. There’s only one price. Either you pay it or you don’t use the service.

NOTE: There’s other add-on options but that’s at a higher monthly price, not a lower one.

It’s absolutely hilarious that none of you gave a hobbit’s butt about DB’s pricing when you were getting all your online storage for free. Oh, yeah, sure, then you absolutely “love” DB, find it useful, it is so easy to use and syncs better than any other service. You say Dropbox is great.

But the moment you consider your free trial is over then there’s an online war to wage. You must whine and complain how unfair the world is to get something for free for two entire years and, oh the horror, now you finally have to consider paying for it. What tens of millions of others have been paying for while you've been getting it for free. Far more than the 2 GB others get for a trial.

Matt, what about all the new users of DB in the forums that only have 2 GB? What if they maxed out all their referrals, which at best gives them 16 GB free? They still didn’t have 50 GB to use. Certainly not for two whole years. 

Doesn’t actually seem all that fair for you to complain about your free 50 GB on DB for two years, does it? Think most of them will agree with you? Why weren't you limited to the same 2 GB they had?

But guess what, you won’t see me complaining about any of you getting free trials of online services. It doesn't upset me that you have more to work with (online storage) than most will get. I’m happy for any of you that get to try out a service. Especially with some type of bonus. To make sure it’s useful to you.

Matt, chances are that 50 GB you had is from something you actually earned. Could be from a purchase you made, people you referred, or a combination of many things. Either way, I'm not upset about that. Good for you.

But let’s use some common sense and be crystal clear here. Nobody is forcing any of you to use any online service. Not Netflix, not HBONow, and certainly not Dropbox.

If you don’t find any of them useful and worth whatever price they have for their plans, then simply don’t use them. Don't pay for them. They’re not forcing you. No company has to offer 30 different plans to suit everyone.

Whining and complaining that you’ve had something free for so long and now you have to start paying for it and don't like the price they offer - well, that’s your choice. They didn't force you to upload all that data over two years.

You don't have to use just one online storage service. You can use many. It's up to you.

Dropbox is one of the best. 

KC1979
New member | Level 2

If I read any more about decent plan-options losing DB money, I'm going to throw-up.  Cop-out at it's finest.

 

They're losing now... with free offerings, and/or people using the competition for real options.

 

Lose the blinkers, and win the business.

Matt B.65
New member | Level 2

Kenneth, once again another response completely missing clearly made points with an essay of drivel.

KC, Nailed it.

Seriously this thread is a waste of everybody's time and I'm out. Only reason I came back was because of a notification which I will be removing now.

Enjoy

 

Robert S.
Super User alumni

Matt, KC, nobody here is saying the pricing structure is set in stone and will never change. It has in fact changed several times and will no doubt do so again, but for solid reasons and not because a few loud voices on a forum think it's a good idea.

Dropbox are perfectly clear about the level of service they provide and the price point they need to provide it. 100GB or 1TB, it costs DB the same to run your account, so they offer you 1TB and you use what you need. If it doesn’t suit, then no problem - you aren't required to buy an upgrade. DB isn't a charity, it isn't possible to just blithely ignore that Dropbox trialled tiered pricing and found it was a great way to lose money. It says all that not a single reason has thus far been put why DB should adopt a stance which is proven detrimental to their business.

 

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