At the moment, only annual subscriptions will receive the an email receipt after each payment. Please note, we have passed your request to the Billing team, we regularly re-review ideas and will update you if anything changes.
Still asking for this very simple feature, from your paying customers who live by reimbursements. we need a receipt emailed to us that we can send to our offices. It is as simple as every utility company, phone, internet, and pretty much anyone you spend money with offers as a service. Please consider this, or I will be one of many using a new service soon. We your PAYING customers have been asking since 2015.
Just to add +1 to this. I used a lot of online tools and services and many allow me to add a billing email address (e.g. receipts@) and send invoices as a PDF attachment.
It would make my life a lot easier as my corporate finance team could be emailed invoices directly, cutting out me logging in, downloading a file then emailing it on to them.
Please let us add a billing email address (that doesn't require a licence) and email us invoices/receipts.
Dropbox is the only service I use where I have to manually login and retreive my billing invoices - barking mad in 2023
All other services will allow me to email my invoices and have them intercepted by Dext. This then processes the invoice and posts it to my accounting system - Xero.
Please, please set up a way to email my monthly invoices to meyself.
The download of 12 individual invoices every year that are even not available as a PDF document is quite a time consuming task.
But every company needs an invoice due to legal obligations … It would be awesome if Dropbox can implement the same process as for the annual subscriptions:
> Provide a billing email address in the customer account data
> Send the monthly invoices as a PDF attachment to the given email address.
Alternative: > Send a notification email with a link: [ Download your invoice ] When clicking on that link the customer has to login to the dropbox account on a website but he is are led directly to the view of the latest invoice ...
Very annoying that I have to login and browse to the receipts page, print the bill to PDF and send it to the expenses system rather than just forwarding the email with the PDF receipt. You are literally the only SaaS for which I have to do this.