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How to brand File Request

How to brand File Request

shaunstarks
New member | Level 2

I am looking for a way to customize the File Request landing page with our companies branding. I know how to customize the "File Share" feature with our logo, but the File Request is the feature that we need branding on. Any help greatly appreciated.

Latest Update
Graham
Community Manager

Hi everyone, 

 

I am delighted to let you know that this feature request has now been delivered! 

 

That's right, you can now customize your File Requests submissions with custom branding such as business name, website, logo, background & social accounts.

 

So now, when you request a file from someone, your branding will appear in the recipient‘s email and the file upload page.

 

This feature is available to Pro sku users and teams who let individuals on their teams customize branding. 

 

We really hope this helps to improve the experience of using File Request for both you and your clients.

 

Thanks, and have a great day!

 

Graham

Status changed to: Delivered
20 Comments
Walter
Dropbox Staff

Thank you for your idea, while we can’t take every idea forward we do regularly re-review and will update you if anything changes!

Status changed to: Not for right now
hyphenate
Explorer | Level 4

I think any company paying $1000+ a year to have a Dropbox Business account would expect to be able to brand any and all aspects of the product to fit their needs accordingly.  This should be a much higher priority as it seems it would be quite simple to integrate.  +1 and looking forward to a more proactive approach to this on behalf of Dropbox.

snickerknickerbox
New member | Level 2

Hi there. I express similar concerns as those who posted previously. When I request files from clients it is imperative that they know that it is a safe and unspam-like email. I know dropbox is a well known name but file transfers can be incredibly private and the user should feel safe and confident to provide them. 
It would be helpful for the person sending to know that it is intentional, potentially by being able to add some text before the file drop so they can rest assured of how the files will be used once received. 

vladi
New member | Level 2

Another vote for this feature. 

 

@Dropbox team, even just allowing users the option to Remove ".... sent you this request" and "user icon" would be a great start. Then Uploading Logo and that would be sufficient. 

wolf879
Explorer | Level 4

Unclear to me why this hasn't been done yet.. how hard can it be lol. 

If it can be for shares, why not for requests 😞

sunspots
Helpful | Level 7

Ok, I'm seeing that I too am in for a fight here.


Dropbox - why have so many people been ignored on this issue?


Why can't you simply make a place for us to upload our logos so that our users will associate the upload page with us and feel comforted?


Can we hear from you on this please?

RhinocerosKing
New member | Level 2

I need this for my company as well. There needs to be branding on the File Request page.  Why only have it on the sharing pages? Many companies use the File Requests feature and want their customers to see their logo on the page.

 

scottheaps
New member | Level 2

I fully support this feature request. I'm actually amazed that it's not a default feature. I just spent an hour trying to figure out why my file request was not branded. The setting page shows an example of a branded "File Request" page, but when you send a file request, it does not look like the example.

 

https://www.dropbox.com/s/vdibknx6cykt4i6/File%20Request.png?dl=0 

Walter
Dropbox Staff
This idea has been closed as it has reached the end of the Share an Idea process.
 
Thank you for your suggestion, and if you have another idea to share, please do! 
Status changed to: Closed
Graham
Community Manager

Hi everyone, 

 

I am delighted to let you know that this feature request has now been delivered! 

 

That's right, you can now customize your File Requests submissions with custom branding such as business name, website, logo, background & social accounts.

 

So now, when you request a file from someone, your branding will appear in the recipient‘s email and the file upload page.

 

This feature is available to Pro sku users and teams who let individuals on their teams customize branding. 

 

We really hope this helps to improve the experience of using File Request for both you and your clients.

 

Thanks, and have a great day!

 

Graham

Status changed to: Delivered
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48 votes received Status: Delivered