cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Find out how Tiffany, a Customer Experience superstar uses Dropbox to keep her family in the loop when it comes to her new baby here!

Dropbox ideas

Got an idea for Dropbox? We want to hear it. Our team will review the top voted ideas, so share them here!

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Option to restore files for more than 30 days in individual account

Option to restore files for more than 30 days in individual account

pzuschke
New member | Level 2

When moving from free to Pro, please let us restore data longer than 30 days old. I have probably deleted all my pictures of two years about 1/2 year ago....

3 Comments
Rich
Super User II

That's not possible as the files are already gone after 30 days. Dropbox is not going to hang on to everyone's deleted files just in case they happen to upgrade some day. The amount of extra stroage space required would be rediculous, and they wouldn't have anything to cover that expense.

Mark
Super User II

Also just to add to what @Rich said upgrading to Plus doesnt give you any additional restoring capability. You need to upgrade to Plus and pay for extended version history.

 

But, that needs doing before the files are deleted. It isnt retroactive. 

Fiona
Dropboxer

Dropbox Professional offers 180 days of recovery history  for your personal account. 

:innocent:

 

Status changed to: Delivered
Vote for this idea

Like this idea? Vote for it and we will give it the attention it deserves!

1 votes received Status: Delivered