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Can't open app on iPad

Can't open app on iPad

edryan
Explorer | Level 3
I just installed the app onto my iPad but it isn't opening- before I can even get to a screen, the app closes itself. I sometimes get an error message that Dropbox isn't able to load my files (though I haven't even gotten a chance to log in on the app). Any suggestions?
3 Replies 3

Re: Can't open app on iPad

Mark
Super User II

What version of iOS are you using?


 


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Re: Can't open app on iPad

edryan
Explorer | Level 3
iOS 9.3.5 (it's a fairly old iPad and I just got it, which isn't a winning combination)

Re: Can't open app on iPad

Rich
Super User II

@edryan wrote:
iOS 9.3.5 (it's a fairly old iPad and I just got it, which isn't a winning combination)

It's no longer compatible. Dropbox requires iOS 12 or higher.

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Top contributors to this post

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    Rich Super User II
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    edryan Explorer | Level 3
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    Mark Super User II
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