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[Solved] Dropbox installed on my mac but it won't open and other problems.

[Solved] Dropbox installed on my mac but it won't open and other problems.

Amber J.
New member | Level 1
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Ok I just switch from a pc to a mac. I installed dropbox from the website and it shows it's in my applications and in my launch pad but when I click the icon it won't launch. I then tried to uninstall it and it doesn't give me that option when I have all my apps wiggling in my launch pad. So I then researched on how to uninstall and I found that I can pull up finder and drag and drop the application to the trash. When I do that I get a message "The item “Dropbox” can’t be moved to the Trash because it’s open.". So then I try and force quit Dropbox and it isn't listed to be forces closed. So I am assuming it isn't running? Help I just want it off my computer. I don't like items on my computer if I don't or can't use them.

Info on my Mac
OS X Yosemite version 10.10

Please remember that any help that is given I need step by step instructions. I've only had my mac for 2 weeks and I am still learning.

32 Replies 32

mimidg
New member | Level 2
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Thank you!  That worked for me as well.  Strange that it does that!

 

Vickyshe
New member | Level 2
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Hi how do see the solution to this?

Tom H.
Super User
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Hey Vickyshe

 

Look under the opening post for the next in line. It will be tagged as solved. Here is a direct link 

 

https://www.dropboxforum.com/t5/Installation-and-desktop-app/Solved-Dropbox-installed-on-my-mac-but-...

 

If its helpful to you, please kindly use the kudo button below. 

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]

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