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WHY is dropbox so complicated. I cannot be the only one to be frustrated by the endless options, none of which is obvious. It is really, really frustrating.

Level 1
 
9 Comments
Super User
Super User

Why is complicated? Dropbox is one of the easiest app you can use today in your PC.

Just install and done! You don't really to do anything extra to upload files to the cloud. Just move or copy data to the Dropbox folder in your PC and everything will be done in the background. Your data will be uploaded and ready for all your devices (smartphones, Tablets, pcs, laptops, etc).

Robert S.
Level 11

Would you care to elaborate a little?

Answers to most common questions can be found in Dropbox's comprehensive Help Centre.

If you're encountering difficulty tell us what it is, nobody here will bite you.

Alan J. Level 2
Level 2

Struggling with photo's really.

I have an iMac and an iPhone. If I take a photo on my iPhone is it automatically uploaded to DB? If I then delete from photo from my iPhone do I loose that photo from DB cloud - permanently?

Super User II
Super User II

If I take a photo on my iPhone is it automatically uploaded to DB

Have you told Dropbox on your iPhone to do that? It will only do it if you've enabled Camera Upload on your phone. If not, it won't. 

 

If I then delete from photo from my iPhone do I loose that photo from DB cloud - permanently?

No. Dropbox won't delete anything you delete from your Camera Roll from Dropbox. 

Jack B.17
Level 1

When I give share access to a folder to someone, I should enter their email address and then what? They should be able to sign in to my account with my password and view files.

Seems not. The password doesn't work and they need a DB account and a million other things which are all unnecessary. Who designed this?

Super User II
Super User II

They should be able to sign in to my account with my password and view files.

NO! NO! NO!! Please do NOT give them your details! If you have reset the password *NOW*

Seems not. The password doesn't work and they need a DB account and a million other things which are all unnecessary. Who designed this?

Have you read the instructions? Shared folders are for collaboration - so the other person can download, edit, and reupload changes to you. How can they do that if they dont have an account to send them back to you? So yes, they are 110% necessary. 

If you want them to just see the files send them a LINK instead. Dont share the folder with them. Just get a LINK. 

Super User
Super User

Susan. You don't need to share your credentials.

As Mark Mc says: shared folder is for collaboration. If you just want to share a file, send a link instead.

Rick M.
Level 10

Dropbox does not currently have "instructions" nor a user manual. Thus it is hardly surprizing that a novice misunderstands how it works.

FlyingScot Level 2
Level 2

In this day and age I think that the the average person wants to be able to use apps/programmes etc that require no, or very little technical knowledge of the terminology associated with computers and their systems in order to derive the benefits and fun of using them.

To me, Dropbox is an example of a great concept but just a bit too detailed and technical for a lot of average Joe's out there.

A typical example of what I am referring to is the post from Mark - "Super User" where he comments "Shared folders are for collaboration" etc etc. Now, whilst it is obviously straightforward and makes perfect sense to computer literate folks, I bet that plenty others are thinking "what the hell is this all about?

Whilst it is understood that there is a need to use these technical terms, couldn't it be done in a far simpler manner like a question and answer format set out in layman's terms that everyone could understand?

I use IOS Apps and Windows programmes extensively but must admit that I don't find Dropbox very user friendly.

Anyway I'm sure that the more informed readers will disagree with my post but for all of you that are struggling with Dropbox, just know this, you are not thick or stupid...... just not computer literate...and there's no sin in that.,