cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Discover new ways to use Dropbox or share your tips with other users like you. Get involved

default

no

Dropbox history shows incorrect content in browser viewer

Helpful | Level 5

I have an Excel file that is identical across all my devices. When I look at the file history in a browser and click on "current version", it shows the wrong content. I'm usng Windows 10. I've tried it in FireFox and Chrome, same results.

What's wrong?

2 Replies

Re: Dropbox history shows incorrect content in browser viewer

Helpful | Level 5

... in fact, all the previous versions show the same content in the browser. But if I click on the download button on the current or an earlier version, it's correct.

Reply
Loading...
Highlighted

Re: Dropbox history shows incorrect content in browser viewer

Super User II

Just one thing to check @blearyeye, could you try and do that in an incognito / different browser? Just wondering if its a cache issue. 

If it is still the same possibly try logging a ticket and asking for help (www.dropbox.com/support to do so and http://dropbox.zendesk.com to track). I do wonder, however, if you only see the version which is currently in Dropbox rather than previous versions.


 


PenguinPenguin - Penguin - Penguin - Penguin


Heart Did this post help you? If so please mark it for some Kudos below. 


White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


Arrows Counter Clock Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Reply
Loading...
Syncing and uploads

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi there,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Dropbox history shows incorrect content in browser viewer
148 Views
2 Replies
0 Likes
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey