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liyi's avatar
liyi
Explorer | Level 4
1 year ago
Solved

After uninstalling Dropbox Dash, I get the error "A JavaScript error occurred in the main process"

hi mike, I encountered similar startup error message after uninstalling dropbox dash (as printscreen). kindly advise if there's a fix, thanks 🙂      
  • BenDBX's avatar
    BenDBX
    1 year ago

    Hi liyi,

     

    It's possible that there's a background process still running. Since you've disabled Dash as a startup app, try restarting and attempting the deletion again.

     

    Alternatively, you can open Task Manager and look for a Dropbox Dash process running that you can end, then attempt the deletion again.

     

    If this doesn't work, let us know and we can reach out via email to take a deeper look.

     

    Thanks,

    Ben

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi liyi, thanks for bringing this to our attention.

 

I've moved your post to another thread as it was unrelated to Dropbox Capture.

 

What is the exact version of Windows that you're running?

 

Could you let me know the steps you're taking in order to get this error message?

 

This will help me to assist further!

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