I uninstalled Dropbox but keep getting this annoying notification on my mac that Dropbox is adding items that can run in the background even though the app is deleted and it is disabled in the appropriate setting. How do I get this to end once and for all? Thanks!

I might have discovered a possible fix. Deleted the files as instructed in screenshot, emptied trash then restarted my mac and haven't had the problem or that pesky notification yet. 🤞

How do I end "Background items Added" Notification and/or Process?

19 Replies

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Mark
Super User II
3 years ago
I think this is a bug in Apple Ventura OS actually as I'm getting it for lots of different apps at the moment. It started when I updated to 13.1
johnsheffernan99
Helpful | Level 5
3 years ago
Having the same issue after I tried to cut down on the number of background apps on my Mac running Ventura 13.1. But even turning them back on still getting 2-3x messages on startup.
johnsheffernan99
Helpful | Level 5
3 years ago
In trying to get rid of some Dropbox error messages on startup (see below), I managed to mess up my dropbox setup and now it won't start. See error log even more below. I reinstalled app from download.

Any help appreciated.

John

bn.BUILD_KEY: Dropbox
bn.VERSION: 163.4.5456
bn.constants.WINDOWS_SHELL_EXT_VERSION: 57
bn.is_frozen: True
machine_id: c063ef3d-8d69-5445-9c18-9f52389f11f9
pid: 1039
ppid: 1
uid: 502
user_info: pwd.struct_passwd(pw_name='johnheffernan', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='John Heffernan', pw_dir='/Users/johnheffernan', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='johnheffernan', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='John Heffernan', pw_dir='/Users/johnheffernan', pw_shell='/bin/bash')
euid: 502
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'johnheffernan', '_nsurlstoraged'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'johnheffernan', '_nsurlstoraged'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/johnheffernan'
appdata: '/Users/johnheffernan/.dropbox/instance1'
real_path='/Users/johnheffernan/.dropbox/instance1'
mode=0o40700 uid=502 gid=20
parent mode=0o40700 uid=502 gid=20
dropbox_path: '/Users/johnheffernan/Library/CloudStorage/Dropbox'
real_path='/Users/johnheffernan/Library/CloudStorage/Dropbox'
mode=0o40755 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/0z/wf0s01md3yd_lc2vy_m4t_vh0000gp/T'
real_path='/private/var/folders/0z/wf0s01md3yd_lc2vy_m4t_vh0000gp/T'
mode=0o40700 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 5165, in _setup_root_for_account
File "dropbox/sync_root/helpers.pyc", line 467, in get_root_for_account
File "dropbox/foundation/futures/basic.pyc", line 853, in result
File "dropbox/sync_root/handlers/macos/file_provider.pyc", line 121, in set_result_or_convert_exception
dropbox.mac.internal.MacError: [Errno -2001] Error Domain=NSFileProviderErrorDomain Code=-2001 "No valid file provider found with identifier ‘com.getdropbox.dropbox.fileprovider/a3368d78-5ea7-42b7-9c24-4513fa6fef58‘." UserInfo={NSLocalizedDescription=No valid file provider found with identifier ‘com.getdropbox.dropbox.fileprovider/a3368d78-5ea7-42b7-9c24-4513fa6fef58‘.}
johnsheffernan99
Helpful | Level 5
3 years ago
Update - I did do an advanced reinstall and got dropbox working again. Same annoying Background Items Added messages but at least it's working.
John
Xrated666
Helpful | Level 6
3 years ago
It really sucks lol.
KennethYim
New member | Level 2
3 years ago
This worked!
Open up the Mac dropdown.
https://help.dropbox.com/installs/advanced-reinstall
Mark
Super User II
3 years ago
Confirmed: this is known OS Ventura issue

https://discussions.apple.com/thread/254341579
Xrated666
Helpful | Level 6
3 years ago
I might have discovered a possible fix. Deleted the files as instructed in screenshot, emptied trash then restarted my mac and haven't had the problem or that pesky notification yet. 🤞
Simobyst
New member | Level 2
3 years ago
I had this problem and a person on Apple Senior support helped me with it!

Write this into spotlight search:

~/Library/LaunchAgents

Then you simply delete the files that cause the notification issue.

You can alternatively install a cleaning program such as CleanMyMacX or Avast cleanup.
BobDTA
New member | Level 2
3 years ago
Thank you, thank you, thank you!!!!