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Dropbox desktop app: simplification of preferences
This refers to using Dropbox on a Mac. With the Dropbox icon in the Mac menu, potentially in the Dock, and the app itself accessible through Launchpad all leading to different things, there's already confusion. More than that, key features seem hidden. Let's unify everything under the Mac menu icon. Any function it would be reasonable for a user to access should be either immediately visible or visible upon clicking "Preferences." Right now, it is not obvious how to get to Preferences (by clicking on the user's initials)—this is pointless obfuscation. Preferences is a main menu item and should be positioned as such. The specific issue I had was with Backups. First, there's no reason that "Manage backups" should require a second click, rather than being available immediately (along with the other options "Ask to backup..." "camera uploads" etc.). When we click on "Manage backups," the instruction is "Add backups" or "let's get started." But what happened was, somehow I turned backups on...and I wanted to turn it OFF. There was no option that I could find that made clear how to do that. I realize you want people to use your features...but we should be able to choose NOT to use them also. In this Manage backups screen, "Turn on backups" should be one option, and "Turn off backups" should be another (grayed out if there are none...perhaps even with a phrase along the lines of "you have no backups set up.") Users cannot be expected to know which features the app sets up automatically, and so if they want to adjust one of them, they should be able to tell whether it's current active or not, explicitly, and not only by implication. Thanks.
The Dropbox icon on my Mac only opens the Dropbox folder and I can't get to the preferences
I have been having issues with my dropbox syncing across devices - I think there is an issue in my selective sync. However, everytime I attempt to open the dropbox desktop application on my mac, it only opens the finder folder. I have no options to go to dropbox setting or preferences from there.
"Send Feedback" is broken
When I click "Send Feedback" in the Dropbox menubar icon, in order to file a bug report, the app makes my web browser open: Group: Dropbox for macOS | The Dropbox Community which redirects immediately to: Group: Dropbox for macOS | The Dropbox Community which then gives me this error: Dropbox v189.3.8308 macOS 13.6.2 (Ventura, ARM)
Documents folder on Mac is missing, replaced by Dropbox link
Hi I was looking for my documents on my mac desktop and it has somehow now been linked directly to Dropbox, not my documents on my desktop mac. I cannot find any of my documents that were on my computer. In checking dropbox.com, some of the documents / folder are in Backup on dropbox for my previous Mac, but I need to stop Dropbox taking over my document folder on my current mac, and get back the docs that were happily there just a week ago. Any suggestions? thanks Jon
