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Dropbox desktop app on Mac forces sync preference to be online-only repeatedly
Latest macOS: Sequoia 15.6. Dropbox: 230.4.8797 I have been noticing a sync issue warning in Dropbox menu bar for a few days so I checked settings today: I had selected the "Default sync preference" as "Available offline" when installing Dropbox on Mac. But I see in the settings that it had changed to "Online-only" on its own. I have more than sufficient disk space on my Mac and in comparison my entire Dropbox folder size is a fraction. I do not do have any other folder sync selected other than ~/Dropbox and in "selective sync" tab I select all folders to be available on this mac. As you can see in the screenshot above I have not even opted for "Dropbox on File Provider" and I do not want to. Even right now as I am writing this post and it switches back to "Online-only" the moment I move to any tab even in Dropbox settings and come back to sync preferences tab. (I have screen-recording but I can't embed in this post. I can share if needed). So at this point I am not even sure whether all my files and folders are actually available offline on the mac. How do I fix this?
Dropbox desktop app: simplification of preferences
This refers to using Dropbox on a Mac. With the Dropbox icon in the Mac menu, potentially in the Dock, and the app itself accessible through Launchpad all leading to different things, there's already confusion. More than that, key features seem hidden. Let's unify everything under the Mac menu icon. Any function it would be reasonable for a user to access should be either immediately visible or visible upon clicking "Preferences." Right now, it is not obvious how to get to Preferences (by clicking on the user's initials)—this is pointless obfuscation. Preferences is a main menu item and should be positioned as such. The specific issue I had was with Backups. First, there's no reason that "Manage backups" should require a second click, rather than being available immediately (along with the other options "Ask to backup..." "camera uploads" etc.). When we click on "Manage backups," the instruction is "Add backups" or "let's get started." But what happened was, somehow I turned backups on...and I wanted to turn it OFF. There was no option that I could find that made clear how to do that. I realize you want people to use your features...but we should be able to choose NOT to use them also. In this Manage backups screen, "Turn on backups" should be one option, and "Turn off backups" should be another (grayed out if there are none...perhaps even with a phrase along the lines of "you have no backups set up.") Users cannot be expected to know which features the app sets up automatically, and so if they want to adjust one of them, they should be able to tell whether it's current active or not, explicitly, and not only by implication. Thanks.
"Send Feedback" is broken
When I click "Send Feedback" in the Dropbox menubar icon, in order to file a bug report, the app makes my web browser open: Group: Dropbox for macOS | The Dropbox Community which redirects immediately to: Group: Dropbox for macOS | The Dropbox Community which then gives me this error: Dropbox v189.3.8308 macOS 13.6.2 (Ventura, ARM)
