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Files won’t open from Word after I deleted and reinstalled

Files won’t open from Word after I deleted and reinstalled

lcaudill11
Explorer | Level 3

Running windows 11. Shortcut on taskbar to Dropbox wouldn’t work so I deleted Dropbox from my PC and reinstalled it. Now I can’t open files from the recently used files in MS office. The files are there in Dropbox but won’t open via the Dropbox link to the file. Help!!

3 Replies 3

Mark
Super User II

What error are you getting @lcaudill11 ? We need a bit more info here as to what is happening. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

lcaudill11
Explorer | Level 3

I get c:\users\lorik\Dropbox\1 1 1 OA\CANCI is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted and try again.....

 

I read in another post that my quick access links may be broken

Mark
Super User II

That sounds exactly like they are. 

 

You will need to find where Dropbox is now and update the links. 

 

Clicking on the Dropbox icon and then the folder icon will open it which should help you 🙂


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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    Mark Super User II
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    lcaudill11 Explorer | Level 3
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