Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
I got an email that says "Google files in Dropbox will be replaced with shortcuts to documents in Google Drive" and "If you do not wish to move your Google files to your Google account, they will be automatically converted to Microsoft files." I'm not sure which option to choose. I mostly use Dropbox to store Word files, most of which were originally created using Microsoft Word but since I usually use Dropbox in a web browser, I've been opening them and creating them using Google docs for years now. Which option is least likely to result in reformatting issues? Which will be easiest to use going forward if I'm mostly just editing and creating text documents?
Hey @lisa40, thanks for posting your question to the Dropbox Community!
What will happen when this migration takes place, is that your Google files will become .web files in Dropbox that point to the same file in Google Drive, so you can edit and share the file through Google directly.
If you decide to not migrate them and they get converted to MS Office files, you can still edit them online, using the corresponding MS Office app for the web, through our website.
So, this is basically up to you and how you prefer to edit and share your files.
Let me know if you have any questions.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hey @lisa40, thanks for posting your question to the Dropbox Community!
What will happen when this migration takes place, is that your Google files will become .web files in Dropbox that point to the same file in Google Drive, so you can edit and share the file through Google directly.
If you decide to not migrate them and they get converted to MS Office files, you can still edit them online, using the corresponding MS Office app for the web, through our website.
So, this is basically up to you and how you prefer to edit and share your files.
Let me know if you have any questions.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Thanks so much for the explanation! This is very helpful.
Apologies up front if this is already addressed, but if so, I can't find it. I need help understanding the Dropbox/Google changes that are taking place. Here is my simplistic reading. If I search my Dropbox account for .gdoc, .gsheet, or .gslide files (I've only found one), those files will be moved to google drive unless I convert them (it) to a Microsoft format. Even if I don't convert it and it moves, there will still be a link from Dropbox to the google drive file. Is this all correct?
Hey @Traub, thanks for posting!
I moved your post to this thread with more relevant info about your query.
You got it exactly right, but you can read more about it above as well.
I hope this helps!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi, I got an email saying this migration had happened but never saw the email that warned me it was going to take place to stop it. Can I revert back to Google files? How do I stop this from happening again? thanks!
Hey @michenk, I'm afraid that this is not something that can be undone.
However, as a workaround, you should be able to just use Google Docs etc, to recreate your files, by creating new ones and copying the contents from the files that were converted.
I hope this helps!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Few questions about this migration happening on August 14th:
your Google files will become .web files in Dropbox that point to the same file in Google Drive, so you can edit and share the file through Google directly.
We currently cannot do this due to the prevention of creating new Docs, Sheets, and Slides. So how would that work?
Please advise. We prefer to let the files convert to MS Office files since every employee has an Office 365 license, but I cannot seem to find an easy path to doing so so that's why I'm asking here.
Thanks,
Brian
***UPDATE: I just tried making a new Google Doc, using their API and I received a 500: Internal Server Error so I am concerned that when the files migrate, they will yield the same response error. Is that how you will be moving the files to Drive?
***UPDATE #2: I tried to move a test file by creating a Google Docs document, slicking Save As... and selecting Google Docs Shortcut... and I received an error
Untitled (2).gdoc couldn't be saved to Google Drive (Server error).
Hi, I had a few questions about this migration happening on August 14th:
Please advise. We prefer to let the files convert to MS Office files since every employee has an Office 365 license, but I cannot seem to find an easy path to doing so so that's why I'm asking here.
Thanks,
Brian
Hi @bsuarez, thanks for posting here!
Keep in mind that you will be able to convert the Google files (.gdoc, .gsheet, .gslide) to the equivalent Microsoft Office file formats (.docx, .xlsx, .pptx).
As you’ve mentioned (that your team already has), to continue editing, an additional Microsoft Office license may be needed.
Now in regards to your second question, then yes, if the Google Drive integration is disabled, your team’s files will automatically be converted to the Microsoft Office equivalents.
Admins can also use the team activity log (https://help.dropbox.com/account-access/view-activity) to review the upload and conversion decisions made by team members.
Once again, if no action is taken, your files will be automatically converted into Microsoft Office formats since we are unable to link your Google and Dropbox accounts.
I hope this helps!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!