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Time Machine can't find my Dropbox folder.

Time Machine can't find my Dropbox folder.

Michel G.7
Helpful | Level 7

Hi,

Since "new Dropbox" (what a mess !) I don't find Dropbox folder in my Time Machine backup (Mac OS 13.4).

Of course it is located in Cloudstorage on my Mac, but I don't find this folder on my Time Machine backup.

Can you help ?

1 Accepted Solution

Accepted Solutions

Megan
Dropbox Staff

Hi @Michel G.7, happy Monday, I hope you're doing well! 

 

It sounds like this might be a recent change from Apple itself, not to store the Cloudstorage folders in Time Machine, but I think the best thing you can do is contact them, in order to know more about it. 

 

Unfortunately, this is outside the scope of our support. 

 

I hope this clarifies! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

5 Replies 5

Megan
Dropbox Staff

Hi @Michel G.7, happy Monday, I hope you're doing well! 

 

It sounds like this might be a recent change from Apple itself, not to store the Cloudstorage folders in Time Machine, but I think the best thing you can do is contact them, in order to know more about it. 

 

Unfortunately, this is outside the scope of our support. 

 

I hope this clarifies! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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Michel G.7
Helpful | Level 7

Thank you,

I will contact Apple support.

Best.

Jax1122
Explorer | Level 4

Mark, please help me find those papers that were supposed to be in the those folders everything came back on the new phone from the SIM card but the papers that were in those folders and they’re so important Mark I have to get them back there my bills my daughters pictures she died last year a lot of important papers in each folder that I can’t replace please help me find those papers that go in the folders

Jax1122
Explorer | Level 4

I already contacted Apple and Boost Moble which is my carrier and they said I had to call google because they at the far from underneath my Gmail account

Jay
Dropbox Staff

Hi @Jax1122, this seems to be a different issue to the original poster. Could you clarify what exactly has happened?

 

Are you seeing anything in the deleted files page?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Top contributors to this post

  • User avatar
    Jay Dropbox Staff
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    Jax1122 Explorer | Level 4
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    Michel G.7 Helpful | Level 7
  • User avatar
    Megan Dropbox Staff
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