"Open with" option missing

[Sanchez]

Hey @Luc_W, 

Yes, you can opt out of betas! Go to our app’s settings on your Android, look for Early Releases, and tap on it. You should be taken to a page allowing you to opt out. Once you do that, you’ll only be updated with stable versions
 

Have a great weekend!

[Sanchez]

Hey @jay h.5, welcome to our forum! 

Yeah, as noted, our team is looking into this. In the meantime, you can use the methods described above to open your files with the apps of your choice. 

Cheers 

[greig2000uk]

The methods mentioned to open do not work for the apps I want to use.

Excel docs are only offered microsoft excel app, I use Office Suite Pro.

PDF is only offered Adobe app, I use another app

there is no way to select personal prefered apps, will this be fixed soon?

thanks

[Luc_W]

Hi @Sanchez,

I have opted out of the betas.

This is what I see now when I look at the dropbox app in the Google Play Store

http://bit.ly/2Fz1Wte

I have uninstalled and re-installed the app, but it's still in version 78.2.2.

So, unfortunately, this has NOT reverted me to the stable version.

And I am still missing the "Open with" menu in the dialog box:

http://bit.ly/2FBnt4L

I am currently getting around this issue by following the instructions provided by rodrigo_dbx.  I'm getting work done, but it's impractical for the long term.

I hope this problem will be fixed soon.

Thanks.

[Vernon]

Hi @Luc_W and @greig2000uk,

Our engineers are working on it so as to get to a solution as soon as possible.

We'll keep you guys posted!

Thanks a lot for your patience and cooperation on this. Cheers!

[rodrigo_dbx]

Hi Jay 5,

Sorry to hear that. Did you Open From from within the Document Preview as shown above? That should work.

Thanks,

Rodrigo

[jay h.5]

Yes, that works. But what was one click is now a two step process. Dropbox no longer respects the default because there isn't any way to set it (no "Open With" from the dialog box).

[soloct46]

Did your engineers find a solution?

[gribley]

I'm using Dropbox on Android (80.2.2) and am trying to access folders available offline.  If I click on a PDF, it opens in the internal viewer.  A month ago there was an "Open with..." option (in the three-dot dropdown in the file listing).  That option isn't there now, and I apparently can *only* open the pdf in the internal Dropbox viewer, even though the default application is set to use an external viewer (Xodo).  

Has DB entirely eliminated the ability to "Open with" another application?  

[Rich]

Do you have an Export option? On iOS, Open in... is available after selecting Export.