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New DropBox changes

New DropBox changes

Suzanne G.3
Explorer | Level 4

I have a Basic plan and I am happy.  I currently have enough storage.  Reading the info about the new plan has left me confused.

1.  Since I am happy, if I leave everything alone, will my files continue to be on the DropBox website and on my hard drive?

2. Some posts indicated that their hard drive folders were all duplicated.  What is that about?  Mine look normal today.

3. Can I continue to use folders on dropbox.com as I have been doing?

4. Clearly DropBox is excited about new services they are offering.  Do I have to take any action?  If so, what.

 

Hoping that if I do nothing will I maintain my wonderful, perfect, just what I need status quo?

1 Accepted Solution

Accepted Solutions

Re: New DropBox changes

Hannah
Dropboxer

Thanks for getting back to me, Suzanne!

 

No need to worry, this is indeed a legit Dropbox email, as it is coming from an official Dropbox domain.

 

It's just an email to notify you about some upcoming product updates, but no actions are required.

 

You can still keep your account the way you already have it.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Re: New DropBox changes

Hannah
Dropboxer

Hey @Suzanne G.3, thanks for posting today!

 

Would you mind clarifying what you mean about the new plan?

 

Did you receive an email about upcoming changes? And if so, can you please send us a screenshot, so we can look into it?

 

Thanks in advance!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Re: New DropBox changes

Suzanne G.3
Explorer | Level 4

Never dawned on me that this might be phishing.  It looked so real.  Please follow up and let me know what I clicked on.

The link led to this website:  https://experience.dropbox.com/events-webinars/thedigitaldrop?_ad=e17aeea2e1a44c02ad9a162267a12cdb&_...

 

Screenshot Dropbox .jpg

Re: New DropBox changes

Hannah
Dropboxer

Thanks for getting back to me, Suzanne!

 

No need to worry, this is indeed a legit Dropbox email, as it is coming from an official Dropbox domain.

 

It's just an email to notify you about some upcoming product updates, but no actions are required.

 

You can still keep your account the way you already have it.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

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    Hannah Dropboxer
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    Suzanne G.3 Explorer | Level 4
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