Can't upgrade to the free trial provided by a Seagate SSD?

[Sir_Rorschach]

I recently purchased a Seagate external SSD and I received 6 months of free trial of dropbox. However, whenever I try to sign up for the free trial, it says "couldn't start trial due to a technical error". What do I do now?

[Jay]

Hi @Sir_Rorschach, thanks for posting today!

Could you provide a little more information on this matter?

What trial is this for? Could you try switching browsers to see if this helps?

Let me know how it goes!

[Sir_Rorschach]

It's a trial for Dropbox backup plan for 6 months. I have tried using other browsers. I'm attaching a screenshot of the error.

[Jay]

Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

[Sir_Rorschach]

yeah sure

[Jay]

Thanks, I've sent you an email, please could you reply to it as soon as you get a chance!