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Got charged after cancelling my subscription

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Got charged after cancelling my subscription

DennisRossow
Explorer | Level 3
March

Does anyone know howe to contact Dropbox for a refund after you've cancelled a subscription?  I cleaned out my Dropbox storage weeks ago and cancelled my subscription online.  Today, I just got billed for another year.  Help!

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Mark
Super User II
March

You need to contact them at www.dropbox.com/support and send proof of the cancellation which you got via email. 


 


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