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How do I delete a redundant account?

How do I delete a redundant account?

Madbirdofvino
New member | Level 2

I have two accounts - I need to delete one. The email for the redundant account does not have an active email address for the password to be sent. 

Please advise? 

1 Reply 1

Jay
Dropbox Staff

Hi @Madbirdofvino, thanks for messaging the Community!

 

In order to delete a Dropbox account, you would need to login to the site to do so.

 

Without access to the email address, you won't be able to login due to the security code sent to the email. Is it possible to recreate that email?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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