How to cancel Dropbox Sign plan?

eurochina

I don't see a way of cancelling a Dropbox Sign subscription on the Dropbox Sign home page under Profile, nor is it possible on the Dropbox home page under 'Settings' --> 'Plan'.

Dropbox just charged me 127.42 on Friday but my basic plan showed a grey and I cannot click on it.

I hope someone can help me here.

Thanks

Mark

You need to do it from https://app.hellosign.com/account/logIn I believe

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eurochina

hi. Mark, Thanks! But I still cannot find it. I logged in using my dropbox account and then there shows the signature. I cannot find the cancel section.

Megan

Hey @eurochina, thanks for taking the time to write on our Community.

Can we actually send you an email, so we can look into your request internally?

Let me know!

Megan
Community Moderator @ Dropbox
dropbox.com/support

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How to cancel Dropbox Sign plan?

How to cancel Dropbox Sign plan?

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