Forum Discussion

Astrojon917's avatar
Astrojon917
Helpful | Level 5
5 years ago
Solved

I paid for an upgrade, but still have no space and would like to restore deleted files

First of all, thanks to all who answered my previous question - but the plot thickens and this is a bit complicated.  So here goes: A) My One Drive is up and running and I would prefer to use One Dr...
Plans
Storage space
  • Jay's avatar
    Jay
    5 years ago
    The Dropbox Transfer plan has the same quota as the Basic plan, meaning you get 2 GB of quota.

    The 100 GB is for using the Transfer feature on your account, which on a normal Basic plan would be 100 MB. The files could be uploaded directly into a transfer to be sent to someone.
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Thanks John, but I'm afraid that this is the universal link used to access the plan tab in Dropbox. 

This link will open up my own Dropbox plan page, not yours. 

A screenshot of yours would be great, though!

Thanks!
Astrojon917's avatar
Astrojon917
Helpful | Level 5
5 years ago

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!