I requested for refund got downgrade but no refund.

ApoorvaSingh753

I made a request of Refund after I tried their premium service which keep making mistakes of storing my files not completely can't even fill 120 gb worth of Data out of 1 TB always missing out or crashing page so I asked for refund I got downgrade so I can't chat support anymore but my money never arrived to my bank its 3 days now this is insane I demand my money back to me asap.

Megan

Hey @ApoorvaSingh753, welcome to our Community!

Keep in mind that in general it takes 3 to 5 business days for a refund to be processed by payment vendors.

Have you tried accessing the receipt directly from this page?

I'd also suggest that you contact your bank for further info about this.

I hope this clarifies!

Megan
Community Moderator @ Dropbox
dropbox.com/support

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View solution in original post

Megan

Hey @ApoorvaSingh753, welcome to our Community!

Keep in mind that in general it takes 3 to 5 business days for a refund to be processed by payment vendors.

Have you tried accessing the receipt directly from this page?

I'd also suggest that you contact your bank for further info about this.

I hope this clarifies!

Megan
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!

I requested for refund got downgrade but no refund.

I requested for refund got downgrade but no refund.

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