Need to reduce licenses

[Jay · Accepted solution]

Entering a minus symbol and a number doesn’t work to show the 'Remove licenses' option?

If this is the case, would it be okay to message you at the email address associated with your forum profile to assist further?

[Plc]

My account has 5 licenses with only 3 active. I want to reduce the account licenses to 3 but Dropbox says the account has a minimum of 5 and won’t allow the decrease. Please advise

[Jay]

Hi @Plc, would it be okay if we message you at the email associated with your forum profile to assist you further on this matter?

[Plcpartners]

Yes thanks Jay

[Peder]

I have the exact same problem. Can you assist me as well?

[Jay]

If you’re having problems reducing the licenses on your account, let me know if it’s okay to reach out to your email address on your forum profile.

[Peder]

yes please!

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