URGENT need to cancel "Free Trial" before 11 days!

[jackfelldownandbrokehiscrown]

I already have the BASIC PLAN.

I - mistakenly - also enrolled for a FREE TRIAL PLAN.

Today is Nov. 6/2022. - On Nov. 17/2022 (in 11 days) I will be charged for the free trial plan, unless I cancel.

I have really tried, but cannot.

I CANNOT AFFORD TO BE BILLED.

Please help me, thank you very much.

[Walter]

Hey @jackfelldownandbrokehiscrown, sorry to hear you're having issues with this.

Can you please let me know what exactly is reported in your account's plan tab at the moment? 

Let me know what you find and we'll take it from there. 

[jackfelldownandbrokehiscrown]

Below is what is reported.

Do you need any other info?

Thank you very much for helping me.

Please let me know wether the Free Trial is canceled.

Best!

C

 

[Walter · Accepted solution]

Since it seems that you're on the Basic plan, your free trial must have been already cancelled @jackfelldownandbrokehiscrown 

Let me know if you have any other questions. 

[jackfelldownandbrokehiscrown]

Thank you, Walter!

[Walter]

No biggie @jackfelldownandbrokehiscrown - I'm glad I could help clear this up.

Take care and see you around the Community!