Why didn't I go back to my Plus plan, after being removed from the Family account?

[sqabav]

I was added in Dropbox family, but after that, the key account removed me , why my Plan downgrade to basic, (my dropbox plus has expire date on 07 june 2024 before). Pls assist me to check it

[Nancy]

Hi @sqabav! Welcome to our forum. 

When you joined the Family account the first time, you should’ve received a prorated refund for the remainder of your Plus plan’s billing cycle (you can also check with your bank to make sure you’ve received it). 

As a result, you’ll need to upgrade to Plus once again after being removed from the Family plan. 

Ping me, if you need something else though.