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lummisharon's avatar
lummisharon
New member | Level 2
3 years ago

Re: Why do shared files count against my space use???

My son has 3T of space on his drop box.  I have just the free dropbox.  I often have files that he needs..... he has added me as a user but I can't get them to sync as it says I am out of space.  Any thoughts?  We don't need a business dropbox as there is just the 2 of us and I rarely use it.  

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago

    lummisharon wrote:

    he has added me as a user but I can't get them to sync as it says I am out of space.


    He can't add you as a user to his account. What he's likely done is invite you to a shared folder. While you're able to upload and edit files in the shared folder, you're still limited to the amount of space available in your account.

     

     

    If you don't need to access the files after you upload them, ask your son to send you a File Request instead.

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