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anonymous's avatar
anonymous
5 years ago
Solved

Getting emails from someone at Dropbox

Since a few weeks I keep getting E-mails from [email removed as per Community Guidelines]@dropbox.com.
Is this a scam or a real Dropbox Employee?
Atm. there is many spam in my mail and I wanted to ask you if you know is it scam or not.

Thank you have a nice day.

security
  • Jay's avatar
    Jay
    5 years ago

    Thanks for that, you can reply to the person to say that you're not interested in upgrading to Dropbox Business.

     

    Perhaps you have a custom domain name which could be associated with a company, or have many users on the same domain.

8 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    Hi anonymous, thanks for joining the Community.

     

    I'm sorry to hear about this. If the email is coming from a @dropbox.com address, then it should be an official email.

     

    Are you certain that the sender's email (and not the 'name' of the sender) shows the dropbox.com domain?

     

    Keep me posted!

  • anonymous's avatar
    anonymous
    5 years ago
    Hi Jay,


    Yes I am. Sure it is a Dropbox email address.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    Thanks for the info. What are the contents of the email without going into too much detail?

     

    Are they advising about Dropbox products or unrelated matters?

  • anonymous's avatar
    anonymous
    5 years ago
    It is about Dropbox Business for me and my Company. The Problem is I am not the boss of a company or something I am just a regular user.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    Thanks for that, you can reply to the person to say that you're not interested in upgrading to Dropbox Business.

     

    Perhaps you have a custom domain name which could be associated with a company, or have many users on the same domain.

  • anonymous's avatar
    anonymous
    5 years ago
    Thank you very much.
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    Based on the domain that it's coming from, yes Sgr68, this seems to be an official email so you can reply back there if needed to discuss the email's content. 

     

    Let us know if you have any follow up questions!

     

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