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How can I set up two-factor authentication with a Yubikey?

How can I set up two-factor authentication with a Yubikey?

Skycap
Explorer | Level 4
Go to solution

Newbie to Dropbox and am trying to set up 2nd factor authentication for security purposes but the only options I'm presented with are "texts" to a mobile phone or using a mobile authenticator app. I do have a yubikey (hardware token) and would prefer setting up the yubikey instead of the other two methods (texts/authenticator app). My Dropbox account, btw, is a "promotional" account (HP device purchase) which is being made available by Dropbox for 12 months. Could this be the reason for my not being able to setup the yubikey for 2nd factor authentication ?

1 Accepted Solution

Accepted Solutions

Hannah
Dropbox Staff
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Hey @Skycap, thanks for posting your question to our Community.

 

Can you please take a look at these steps, to see if they help?

 

Let me know how it goes!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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3 Replies 3

Hannah
Dropbox Staff
Go to solution

Hey @Skycap, thanks for posting your question to our Community.

 

Can you please take a look at these steps, to see if they help?

 

Let me know how it goes!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Skycap
Explorer | Level 4
Go to solution

@Hannah, Skycap here, tried the link to the instructions and was able to set up 2nd factor authentication using the Yubikey token for additional security for my Dropbox account. Thank you for the prompt assist !

Hannah
Dropbox Staff
Go to solution

That's wonderful, @Skycap!

 

Thanks for the update and if you need anything else, please let us know.

 

Have a great week ahead!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Hannah Dropbox Staff
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    Skycap Explorer | Level 4
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