I’m paying for multiple accounts but only signed up one!!!

[rararayna1]

I have gone through every search topic googled everything I can possibly google searched everything I can possibly search for and nothing helps me find the accounts that I am paying for. I set up ONE account but I’m being billed for MULTIPLE accounts. I cannot login because I don’t know what the other account is and apparently there’s not one person that you can call and talk to, that can tell me why I am being billed for MULTIPLE accounts and can’t upgrade the only ONE account that I signed up for this is absolutely ridiculous. Please help!!!!!!!!

[Rich]

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@rararayna1 wrote:
... nothing helps me find the accounts that I am paying for.

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You can identify the accounts you're paying for using the credit card charge lookup tool.

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... apparently there’s not one person that you can call and talk to, that can tell me why I am being billed for MULTIPLE accounts and can’t upgrade the only ONE account that I signed up for ...

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You can contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

• https://www.dropbox.com/support/billing-issues