SCAM Warning

[ads1212]

Yesterday I received this scam email purporting to be Dropbox. I was initially freaked out by receiving this but when I checked Dropbox online, no files had been deleted.

Warning to all others… Admins pls take note and deal. #scam

[Rich]

---

@ads1212 wrote:

Yesterday I received this scam email purporting to be Dropbox. I was initially freaked out by receiving this but when I checked Dropbox online, no files had been deleted.

---

Was it actually a scam email, where the links within it went to a scam site, or does it actually look legitimate? Also, have you moved or renamed any large files recently? If so, that usually generates one of those deletion emails (Dropbox sees a rename/move as a deletion of one item and a creation of a new item).

[ads1212]

I’m not stupid enough to click a link on a suspected scam email. And to answer your question no, I have not renamed or fiddled with 93,000 files.

[Rich]

---

@ads1212 wrote:
I’m not stupid enough to click a link on a suspected scam email

---

You don't have to click on a link in an email to know where it points to. Just hover your cursor over it.

[ads1212]

Let’s keep on topic.

[Rich]

---

@ads1212 wrote:
Let’s keep on topic.

---

It is on topic. I pointed out a way to help determine if what you received is a legitimate email or not. I'd check carefully because it's looks identical to a real one, such as this:

Yes, it could be fake, but the only way to tell is if you check where the links are actually pointing to. If they point to a valid Dropbox domain then it's likely a real message and should be taken seriously. I'd also suggest you check your Events page to view the recent activity on your account.

[ads1212]

Thanks for that. I’m on a Mac and when I hover over the URL, it does not show me where it points to. I have checked my dropbox deleted items and the thousands of files that the email say were deleted are not there. Dropbox has been really slack at following up my report to them. Very disappointing.

[Hannah]

Hey @ads1212, how are you today?

If you take a look at the email address of the sender, you will see that it uses a legit Dropbox domain, meaning this is a legit Dropbox email.

If you look at your events page like Rich suggested, are you able to see any deletion events related to these files?