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SOC 2 Report

SOC 2 Report

pesjb
New member | Level 2
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I need to obtain a copy of the SOC2 Report. I do not have a sales manager. I tried contacting before and no one has responded.

1 Accepted Solution

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pesjb
New member | Level 2
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I don't need it anymore.

View solution in original post

8 Replies 8

Rich
Super User II
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@pesjb wrote:

I need to obtain a copy of the SOC2 Report. I do not have a sales manager. I tried contacting before and no one has responded.


You've contacted the Sales team using this page? They're the only ones that can provide this information.

pesjb
New member | Level 2
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Yes, no one has responded.

Rich
Super User II
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@pesjb wrote:

Yes, no one has responded.


Are you on a Business account?

pesjb
New member | Level 2
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No

Rich
Super User II
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@pesjb wrote:

No


I'm not certain but that could be the issue. Everything I'm reading seems to imply that requesting such reports is intended for Business accounts, as personal accounts (intended for individuals and not businesses) would have little need for such reports.

 

I'd try submitting your request again, and ask if compliance reports are only available to Business account holders.

pesjb
New member | Level 2
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Yes, they won't give it to me unless I sign up for a Business account. 

Jay
Dropbox Staff
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Hi @pesjb, as @Rich has mentioned earlier, SOC2 reports are available for Dropbox Business and Education teams according to the information on this page.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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pesjb
New member | Level 2
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I don't need it anymore.

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    pesjb New member | Level 2
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    Jay Dropbox Staff
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    Rich Super User II
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