Re: Two-step verification Security Code

eddyc · ‎03-06-2023

Why is the security code sent via SMS coming from a number that is named "Likely-SCAM"?!

Walter · ‎03-06-2023

Hey @eddyc, thanks for posting on our Community today!

Can you clarify where exactly is the number logged/named as "Likely-SCAM"?

A screenshot would also help, so feel free to send us one.

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support

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Rich · ‎03-06-2023

@eddyc wrote:

Why is the security code sent via SMS coming from a number that is named "Likely-SCAM"?!

The SMS is not coming from a number with that name. It's likely just your phone not recognizing the number and tagging it as such, or you have a phone protect app that does this. The Call Protect app on my phone does the same thing with numbers it doesn't recognize.

eddyc · ‎03-06-2023

Thanks very much for your prompt replies. This is very helpful. I'll proceed to accept the security code from this number.