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"Your files are nearly ready to be uploaded"

"Your files are nearly ready to be uploaded"

tcragnolini
Explorer | Level 3
Go to solution

I got an email supposedly from dropbox. with the subject "ATTN: We recommend completing your Dropbox setup ASAP", and then saying "Your files are nearly ready to be uploaded", followed by a dropbox.com link, with the following format https://www.dropbox.com/l/XXXX0x_xxxxxxxxxxxxxx_xxxxxxxxxxxxx/h (characters are different). This seems like it could be legit, but also could be some kind of scam ? Any way I can confirm what it is without clicking the link? I tried searching for it on google and got no results back.

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff
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Hey @adrianxw, sorry to jump in here, but I just wanted to mention that since this email came from an official Dropbox domain, it's possible that the email was sent out in error, since this is usually an email sent out when you first create a Dropbox account.

 

Feel free to ignore the email and let us know if you receive any similar emails in the future.


Walter
Community Moderator @ Dropbox
dropbox.com/support


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57 Replies 57

Andy Arkin
Explorer | Level 4
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i received an email from DROPBOX saying: "Your files are nearly ready to be uploaded Click below to see how easy it is to complete your Dropbox setup: you'll be able to access your files from anywhere."

 

before i hit "continue" is this real or phishing? 

thanks. 

andy

Mark
Super User II
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I'd suggest forwarding it to abuse@dropbox.com


 


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Hannah
Dropbox Staff
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Hey @Andy Arkin, thanks for reaching out to our Community!

 

Can you please check if the email is coming from one of the official Dropbox domains?

 

This will let you know if it's legitimate.

 

Keep me posted.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Mike W.45
Explorer | Level 4
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Hi, 

I had the same email on the 8th October. It came from no-reply@dropbox.com.

 

I was a bit confused - why would I need help setting the account up when I've used dropbox for 12 years.

 

Mike 

Nancy
Dropbox Staff
Go to solution

Hi @Mike W.45, thanks for posting here, as well!

 

From what you mention, it sounds like this is a legit Dropbox email (since it’s coming from one of our official domains). 

 

Did you recently create a new Dropbox account, by any chance? If so, then it sounds like this email could be referring to this.

 

However, if you still have your doubts and you wish for our team to have a closer look, I’d also recommend emailing abuse@dropbox.com, before clicking on any links showing on the email.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Mike W.45
Explorer | Level 4
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Hi Nancy,

I have used the same email address for dropbox for 12 years so it's not new. Why I get this prompt now is strange.

 

I tried to copy the raw source of the email but it had html errors. What I did see is that there enough references to drop.com for the email to be from dropbox.

 

I'm quite happy to forget about the email.

 

Mike

 

 

 

Jay
Dropbox Staff
Go to solution

Hi @Mike W.45, it's possible that the email was sent out in error, since it usually is an email sent out when you create an account.

 

Feel free to ignore the email and let us know if you get any similar emails in the future.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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jongraphs
Explorer | Level 3
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I got the same thing on both my dropbox accounts... each probably 10+ years old.

Walter
Dropbox Staff
Go to solution

Hey @jongraphs, sorry to hear about this.

 

Does the email come from an official domain of Dropbox? 

 

Did you forward it to abuse@dropbox.com already? 

 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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