How can I turn the sound off on notifications?

[ezrasdovid]

How do I silence the sound for syncing notifications?

[Romar]

I fixed this issue on my windows 10 system by doing the following:

Go to Settings >System > Notifications & Actions, on the right side of the screen scroll down below “GET NOTIFICATIONS FROM THESE SENDERS”

On my system there are two DROPBOX ICONS, if the SOUND is on for either of these two DROPBOX icons, it will be indicated beside the icon with “On: Banners, Sounds”

To turn off the sound, click the DROPBOX ICON and set the “Play a sound when a notification arrives” to “Off”.

[gigi1903]

it worked, thanks!

[Carlos L.13]

On Windows 10 you can go to Notifications & Actions (type it in the search field in at the Start button).  Scroll down to Dropbox and click on it.  You can then turn off the sound and leave the other type notification on.

[gameusguyus]

This does not work. I've followed your instructions to the tee and Windows 10 still plays the chime when files are changed/synced. Here's a screenshot showing both dropboxes are disabled. But I still hear that stupid chime.

[Rich]

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gameusguyus wrote:

This does not work. I've followed your instructions to the tee and Windows 10 still plays the chime when files are changed/synced.

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Then you have a problem with Windows 10. I can confirm that setting Dropbox notifications to Off on that screen does infact disable notifications completely. You can also just click Dropbox on that screen (instead of clicking the on/off switch) and further customize the notifications so that sounds are disabled but the notification still appears.

These are all settings within the Notifications screen in Windows 10.

[gameusguyus]

I thoguht it was an issue with my install so I did a fresh install a week ago. And as I've read, this hasn't worked for previous people in the thread either. Is there any other ideas/solutions to this problem? I don't have this problem with any other app notifications other than DropBox as I've customized plenty of other apps to suit my needs.

[gameusguyus]

Okay, y'all are gonna love this. I have my Dropbox account on my girlfriend's laptop (I'm sure you can already see where this is going) and it'd sit behind me on her desk and everytime it'd sync it'd play it on her laptop. In my defense though, her laptop is unplugged and lid is closed and I had no idea the thing was even on because none of the lights were on. I feel like an idiot, sorry for wasting your time Rich. 

[Rich]

No worries. I've done similar, only with a remote connection to my computer at work. The sounds continued to play through the remote connection and I thought it was the local computer (different app, not Dropbox, but VERY similar situation).

[Rich]

Dropbox has no sounds. Any notification sounds you hear are coming from your operating system.

[Jane]

Hey ezrasdovid, 

Thanks for posting your query on the Dropbox Community!

To disable notications on a Windows 10 computer, please have a look at the steps below:

In Windows 10, action center is where to find your app notifications, as well as quick actions, which give you quick access to commonly used settings and apps. Change your action center settings at any time from the Settings app.

1. Select the Start button, and then select the Settings app.
2. Go to System > Notifications & actions.
3. Do any of the following:
• Turn notifications, banners, and sounds on or off for some or all notification senders.
• Choose whether to see notifications on the lock screen.
• Choose whether to see notifications when you're duplicating your screen.
• Choose the quick actions you'll see in action center.
• Turn tips, tricks, and suggestions about Windows on or off.

Hope that this helps! If you need more details about it, just let me know in your reply. 

Kind regards, 

JaneA