I can't watermark my files

[CarolJulie]

Hello all
I hope someone can help me! I have signed up to Dropbox professional so that I can watermark my photographs. Although I can see the ellipsis on the top right hand corner above my photographs, when I press it, the word watermark does not appear.

Please advise!

Carol

[CarolJulie]

Does anyone have an email address for Dropbox please?

Many thanks Carol 🙂

[Rich]

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@CarolJulie wrote:
Does anyone have an email address for Dropbox please?

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There is no email address. You can find the support options available to you on the Support page. Basic (i.e. free) accounts are limited to self-help options like the Help Center or chat bot, or you can post your questions here.

[Nancy]

Welcome aboard the Community, @CarolJulie!

Can you send me a screenshot of what you see on this page, as a first step? 

Give me a nudge when you’re ready.

[CarolJulie]

Hello Nancy
Thanks for replying ..
Screenshot won't work here, but when I press the ellipsis in Dropbox professional, on the top right hand corner of my photographs, the word watermark is not in the list.

Can you help please, very frustrated at the moment!🙂
Carol

[Rich]

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@CarolJulie wrote:
... when I press the ellipsis in Dropbox professional, on the top right hand corner of my photographs, the word watermark is not in the list.

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You're doing this while you're previewing the image?

[CarolJulie]

What did you press to get to that point please!

[Nancy]

Hi again, Carol!

In order to see this option, you’ll need to click on the name of the file on https://www.dropbox.com/home, and click on the button showing on @Rich's message. 

If you still can’t see the option to watermark your files though, please send me a screenshot of your Plan tab. 

You can attach a screenshot here by clicking on the small camera icon above your message box on the forum.

[Lennonsworld]

Hi!

I'm having the same issue that the watermark option is not appearing in the image preview "..." menu. I am on the Dropbox Plus plan. Here is a screenshot of an image showing what I mean... (please ignore the rubbish image - taken for demo purposes only!)

Were you able to find a solution to this issue when you had it? Thanks for your help!

 

[Lennonsworld]

Hi!

I'm having an issue when trying to add a watermark to my images.

In image preview from eh Home Screen there is no 'watermark' option in the "..." dropdown menu (see screenshot below).

I am on the Dropbox Plus plan. 

If someone could help me locate the Watermark option elsewhere I'd really appreciate it!

Thanks

Elaine

 (Screenshot edited by moderator per Dropbox Community Guidelines)