Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

AndyL's avatar
AndyL
Helpful | Level 5
9 years ago
Solved

Erroneous "Your Dropbox is full" message

I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space.   This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring.   ...
Storage space
  • Mark's avatar
    Mark
    9 years ago
    Drat. Was going to direct you to the thread for that official build, but, it doesnt exist!

    Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
Rich's avatar
Rich
Icon for Super User II rankSuper User II
9 years ago

First, please refrain from using that kind of language on this public forum. Continuing to do so could see your posts removed or your forum account suspended. Thank you. Your post has been edited.

 

TwoOrMoreChars wrote:

So dropbox feels they can control the behavior of my machine?

They're not controlling your computer's behavior. They're controlling their own application. It's the application that is presenting the window, not your operating system. It's simply coming to the forground, just like so many other applications when they present a dialog while the application is not in focus. It's nothing new, and certainly not malicious.

 

If anyone has a problem with how a dialog is presented in a program, then they should blame Microsoft/Apple for allowing applications to take focus when out of focus.

kens's avatar
kens
New member | Level 2
9 years ago
No, Rich, it is using the notification API within Windows to present the pop up. I have since blocked Dropbox's access to this portion of Windows, and that has essentially eliminated my problem.

Press start and type "notifications" then turn Dropbox off.
  • ashleyh4's avatar
    ashleyh4
    Explorer | Level 4
    9 years ago
    I've gone to the Notifications section in Windows 7 and selected "Hide Icon and Notifications" and it still hasn't stopped DropBox pop-up
  • TwoOrMoreChars's avatar
    TwoOrMoreChars
    Helpful | Level 6
    9 years ago

    Dropbox support finally did answer me and Rich is correct - there is no way to disable this notification.  So instead I disabled dropbox.  Problem solved!

  • euleader's avatar
    euleader
    New member | Level 2
    9 years ago

    This should be the right accepted solution.

  • RbDbDb's avatar
    RbDbDb
    New member | Level 2
    9 years ago

    This is the simplest solution, which works in a flash -can someone please move it so that it stays on top of the list?

  • cv1's avatar
    cv1
    New member | Level 2
    9 years ago

    Finally, a constructive solution to dispense with the pop-up.

    Thank you

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!