cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Backup, how can I get access and manage what is there?

Backup, how can I get access and manage what is there?

Stakie75
Explorer | Level 4

As I left my previous employer, I'm back to a standard subscription, with 2GB data. This is enough as my personal data is far less.

Nevertheless Dropbox is not syncing anymore as there apparently is 10.5GB is my backup.

 

I have no idea how I can get access or manage what is in there. Search already a lot, but didn't find it.

 

Hope someone can explain.

 

Rgs,

Michel van der Staak (NL)

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff

Hi @Stakie75, thanks for bringing this to our attention.

 

Could you check to see if you have any backups on the site on this page?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

View solution in original post

5 Replies 5

Jay
Dropbox Staff

Hi @Stakie75, thanks for bringing this to our attention.

 

Could you check to see if you have any backups on the site on this page?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Stakie75
Explorer | Level 4

Thanx, found it and could delete it. It's syncing again.

Jay
Dropbox Staff

Glad to have helped out, enjoy your weekend!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Debraelli
New member | Level 2

I want to know if my Mac Back-up is duplicating what is already on my hard drive?

 

Megan
Dropbox Staff

Hi @Debraelli, thanks for posting here today! 

 

Computer backup lets you back up certain key folders, such as “Desktop”, “Documents” and “Downloads” to Dropbox. Any changes you make to those folders on your computer or in Dropbox will continuously sync to both.

 

You shouldn't be seeing any duplicates, since it already syncs the same content essentially. 

 

I hope this clarifies! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Megan Dropbox Staff
  • User avatar
    Debraelli New member | Level 2
  • User avatar
    Jay Dropbox Staff
  • User avatar
    Stakie75 Explorer | Level 4
What do Dropbox user levels mean?