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Forum Discussion
Jon C.10
3 years agoCollaborator | Level 8
Dropbox removing external disk support for Mac users
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability.
https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-...
- 2 years agoHi Everybody,We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article.Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
- This beta is only available to US-based users
- You must be on macOS 15 beta
- You must have an external drive that is APFS formatted and encrypted
Please let me know if you have any further questions!
KyleKoch
3 years agoHelpful | Level 6
This is NOT SOLVED.
I just had a session if DB help via chat and the rep said it wasn’t anything to do with Dropbox, it had to do with the OS and that I could update without any worry. She repeated it several times.
Based on the info that was published; I’m still very concerned about suddenly not having Dropbox accessible on my 20TB external RAID. We have 16TB active currently. No OS can handle that.
I just had a session if DB help via chat and the rep said it wasn’t anything to do with Dropbox, it had to do with the OS and that I could update without any worry. She repeated it several times.
Based on the info that was published; I’m still very concerned about suddenly not having Dropbox accessible on my 20TB external RAID. We have 16TB active currently. No OS can handle that.
Brooknei
3 years agoHelpful | Level 6
Hi ... Not sure if this helps .... Windows NTFS can handle a 16TB partition if the cluster size is the default 4096 bytes.
After many, many years with Dropbox and partly because of this issue we have migrated over to Office 365 & Onedrive with better results.
- Dekaritae3 years agoHelpful | Level 6I'm going to try running Dropbox in a UTM native virtual machine stored on my external drive, and see how much of a performance hit that takes.
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