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Re: Files on Dropbox are still on my hard drive, why?

Files on Dropbox are still on my hard drive, why?

Suzanne W.4
Explorer | Level 4

The whole point of using Dropbox was to store my files externally from my hard drive to free up space.  Now it seems those files are still on my hard drive.  What is the advantage of using Dropbox other than a backup? 

31 Replies 31

Megan
Dropbox Staff

Thanks for that @Suzanne W.4!

 

I was able to locate your ticket, and I can see that it's been escalated to the relevant department.

 

Hang tight, and an agent will be with you shortly, to investigate on this!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Suzanne W.4
Explorer | Level 4
Thank you.
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