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Immediate action advised: your Dropbox account is over capacity.

Immediate action advised: your Dropbox account is over capacity.

Hermosaboy
New member | Level 2
Go to solution

I am receiving emails that state: "Immediate action advised: your Dropbox account is over capacity."

 

However, I don't think I have any files in my dropbox currently even though it says I have 2.73 GB.

 

Any suggestions on how to figure out what is making up the purported 2.73 gb?

 

 

1 Accepted Solution

Accepted Solutions

Hermosaboy
New member | Level 2
Go to solution

Looks like everything is in the backups.

 

That fixed it. Thanks!

 

View solution in original post

5 Replies 5

Megan
Dropbox Staff
Go to solution

Hey there, @Hermosaboy, wishing you a great Monday ahead!

 

Could you check your account's plan page, and let me know what it reports there?

 

Do you have any Backups enabled?

 

Let me know more, and we'll take it from there! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Hermosaboy
New member | Level 2
Go to solution

Looks like everything is in the backups.

 

That fixed it. Thanks!

 

Megan
Dropbox Staff
Go to solution

Glad to hear that we could locate the culprit @Hermosaboy!

 

If you need something else, I'll be one post away! 😎


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Hermosaboy
New member | Level 2
Go to solution

Now I just need to figure out how to shut off the random backup...

Megan
Dropbox Staff
Go to solution

You can have a look here, and let me know if you have any questions @Hermosaboy


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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    Hermosaboy New member | Level 2
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