cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you using the Microsoft co-authoring beta for Dropbox? Share your feedback and learn more about it here.

Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Messages about needing upgrade my account

Messages about needing upgrade my account

ThaiJay
New member | Level 2
Go to solution

I have been getting messages for a few months about I need to upgrade even though When I check my originally free account that through referrals I earned enough for 19 GB.

 

How to resolve this?

ThaiJay_0-1695217764174.png

 

1 Accepted Solution

Accepted Solutions

Rich
Super User II
Go to solution

@ThaiJay wrote:

I have been getting messages for a few months about I need to upgrade ...


Those messages are likely triggered when you reach a certain percentage of your total capacity. Just ignore them if you still have space left or have no plans to upgrade.

View solution in original post

2 Replies 2

Rich
Super User II
Go to solution

@ThaiJay wrote:

I have been getting messages for a few months about I need to upgrade ...


Those messages are likely triggered when you reach a certain percentage of your total capacity. Just ignore them if you still have space left or have no plans to upgrade.

ThaiJay
New member | Level 2
Go to solution

Thanks, just a bit annoying, that they seem to be going back on their original offer - help get more users, you get more free space. With many businesses changing their pricing models, I get worried that the agreement has changed or will change with little notice. 

 

Have a great one.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    ThaiJay New member | Level 2
  • User avatar
    Rich Super User II
What do Dropbox user levels mean?